User:GoeHosting
From HacDC Wiki
Are Your Looking For an Ideal Web Hosting Company
It implements your web identity successfully
The website hosting company that you choose simply determines your success by making efforts to maximize your server's uptime, protect your private information, and reduce business risk. What you have to look for in the hosting solutions being offered to you, includes guaranteed 99.9% uptime, hosting plans with PHP and MySQL database, hosting plans supporting CMS like WordPress, Joomla, Drupal and Magento, containing email, FTP and sub-domains. An ideal website hosting company leaves no stone unturned in implementing your web identity successfully in all the projects that it accomplishes while using its experience and expertise to deliver effective and unfailing solutions irrespective of the size and magnitude of your business operations.
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Tech Support
A major chunk of a web hosting agency's time is spent in providing technical support to clients. Some hosters offer phone support, while some offer only email based support. Most websites now have an integrated chat system which allows a customer to instantly chat with their host. Hosting Services also have a ticket based support system in their website which will allow you to send and receive messages from them, without access to your email account. This can be especially useful if your email account is unavailable or your email service is down. Most technical support queries occur during the first few days of creating the account. Till the client is settled into the services offered and till the client has a good understanding of how the system works, he may regularly contact the host for help. This interaction can be avoided by providing adequate documentation and editorial material for the clients. An FAQs section or a step-by-step guide can also help in easing the initial anxiety a client may have.
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