Communications Policy: Difference between revisions
From HacDC Wiki
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# Don't change it unless it's failing. | # Don't change it unless it's failing. | ||
== E-Mail == | |||
[ | E-mail is the most common method of communication within HacDC and between HacDC and the outside world. | ||
=== Public E-mail Lists === | |||
Our public lists, which anyone can sign up for, are: | |||
* [http://hacdc.org/mailman/listinfo/announce_hacdc.org [email protected]] : A moderated, weekly update list designed to keep the general public informed about what's happening, what's been discussed and what's coming up at HacDC. | |||
* [http://hacdc.org/mailman/listinfo/blabber_hacdc.org [email protected]] : Our completely unmoderated and public open discussion forum covering a wide range of topics and questions. | |||
=== Public POC E-mail === | |||
All inquiries from the outside world, via e-mail, should go to [[[email protected]]]. This is a [[Wikipedia:Ticket_tracking|ticket tracking]] system that helps ensure incoming issues are routed appropriately. | |||
[[[email protected]]] may be used within the web page, wiki, on documents, flyers, etc. as a way for those outside HacDC to contact the organization. | |||
=== Internal/Member E-mail Addresses/Aliases === | |||
Each member is entitled to an @hacdc.org e-mail account. HacDC shall offer hosting for @hacdc.org e-mail accounts or offer the option of forwarding to the member's chosen e-mail address. Member e-mail shall not be archived, except as chosen by the member in a hosted e-mail account. | |||
=== Internal E-mail Lists/Accounts === | |||
{| cellpadding="2" style="text-align:left" border="1" | |||
|- | |||
! E-mail address !! Purpose !! List Members !! Archived by | |||
|- | |||
| A discussion forum for the HacDC [[Advisory Council]], where HacDC solicits advice and council. | |||
| [[Advisory Council]], Members | |||
| Mailman | |||
|- | |||
| Contact list for the Board of Directors | |||
| [[The Board of Directors]] | |||
| Mailman | |||
|- | |||
| E-mail account for all things relating to HacDC Finances | |||
| [[The Minister of Finance]] | |||
| Archived E-Mail (7 year retention cycle) | |||
|- | |||
| Open, unmoderated discussion for HacDC Voting and Non-Voting (i.e. Honorary) Members | |||
| [[:Category:Members|The Members]], [[:Category:Honorary Members|Honorary Members]] | |||
| Mailman | |||
|- | |||
| Moderated, essential traffic for members. Primary distribution method for weekly members update, meeting minutes and agendas and emergencies. | |||
| [[:Category:Members|The Members]], [[:Category:Honorary Members|Honorary Members]] | |||
| Mailman | |||
|- | |||
| Primary contact address for the administrators of HacDC, designed for use by members to address specific concerns and by ministers to keep each other updated on minor administrative action. | |||
| [[The Ministers]], [[Shadow Ministers]] | |||
| Mailman | |||
|- | |||
| Primary contact list for the PR team of HacDC, designed to help members and associates get events publicised via HacDC's public e-mail lists, blog, twitter, etc. | |||
| [[[email protected]]] | |||
| Mailman | |||
|} | |||
=== Project Contact E-Mail Addresses === | |||
Each ongoing project must have an e-mail address associated with it. The e-mail address may be an alias for the project coordinator, a discussion list for the project as a whole or an alias to info@ so [[The Ministers]] may be able to send project inquiries to the correct relevant parties. In any case, the status of each project contact e-mail must be documented here: | |||
{| cellpadding="2" style="text-align:left" border="1" | |||
|- | |||
! E-mail address !! Aliases !! General Purpose !! Delivery Mechanism !! Archived? | |||
|- | |||
| [http://hacdc.org/mailman/listinfo/multi-touch-int-display_hacdc.org multi-touch-int-display@] | |||
| (None) | |||
| Discussion list for the [[HacDC Multi-touch device]] Project. | |||
| Mailman via hacdc.org | |||
| Yes | |||
|- | |||
| [http://hacdc.org/mailman/listinfo/museum_hacdc.org museum@] | |||
| (None) | |||
| Discussion list for the [[HacDC Museum]] Project. | |||
| Mailman via hacdc.org | |||
| Yes | |||
|- | |||
| [http://hacdc.org/mailman/listinfo/neighborhoodwireless_hacdc.org neighborhoodwireless@] | |||
| (None) | |||
| Discussion list for the [[Columbia Heights Wireless]] Project. | |||
| Mailman via hacdc.org | |||
| Yes | |||
|- | |||
| [http://hacdc.org/mailman/listinfo/smartclothing_hacdc.org smartclothing@] | |||
| (None) | |||
| Discussion list for the [[Smart Clothing]] Project. | |||
| Mailman via hacdc.org | |||
| Yes | |||
|- | |||
| [http://hacdc.org/mailman/listinfo/micromondays_hacdc.org micromondays@] | |||
| (None) | |||
| Discussion list for the [[Microcontroller Course]] | |||
| Mailman via hacdc.org | |||
| Yes | |||
|- | |||
| [http://hacdc.org/mailman/listinfo/reddoor_hacdc.org reddoor@] | |||
| (None) | |||
| Discussion list for the [[Door Entry Project]] | |||
| Mailman via hacdc.org | |||
| Yes | |||
|} | |||
== Web Presence == | == Web Presence == | ||
Revision as of 19:51, 23 June 2009
Our general communications policy is simple:
- Pick a system that works to facilitate communication
- Use it
- Don't change it unless it's failing.
E-mail is the most common method of communication within HacDC and between HacDC and the outside world.
Public E-mail Lists
Our public lists, which anyone can sign up for, are:
- [email protected] : A moderated, weekly update list designed to keep the general public informed about what's happening, what's been discussed and what's coming up at HacDC.
- [email protected] : Our completely unmoderated and public open discussion forum covering a wide range of topics and questions.
Public POC E-mail
All inquiries from the outside world, via e-mail, should go to [email protected]. This is a ticket tracking system that helps ensure incoming issues are routed appropriately.
[email protected] may be used within the web page, wiki, on documents, flyers, etc. as a way for those outside HacDC to contact the organization.
Internal/Member E-mail Addresses/Aliases
Each member is entitled to an @hacdc.org e-mail account. HacDC shall offer hosting for @hacdc.org e-mail accounts or offer the option of forwarding to the member's chosen e-mail address. Member e-mail shall not be archived, except as chosen by the member in a hosted e-mail account.
Internal E-mail Lists/Accounts
| E-mail address | Purpose | List Members | Archived by |
|---|---|---|---|
| [email protected] | A discussion forum for the HacDC Advisory Council, where HacDC solicits advice and council. | Advisory Council, Members | Mailman |
| [email protected] | Contact list for the Board of Directors | The Board of Directors | Mailman |
| [email protected] | E-mail account for all things relating to HacDC Finances | The Minister of Finance | Archived E-Mail (7 year retention cycle) |
| [email protected] | Open, unmoderated discussion for HacDC Voting and Non-Voting (i.e. Honorary) Members | The Members, Honorary Members | Mailman |
| [email protected] | Moderated, essential traffic for members. Primary distribution method for weekly members update, meeting minutes and agendas and emergencies. | The Members, Honorary Members | Mailman |
| [email protected] | Primary contact address for the administrators of HacDC, designed for use by members to address specific concerns and by ministers to keep each other updated on minor administrative action. | The Ministers, Shadow Ministers | Mailman |
| [email protected] | Primary contact list for the PR team of HacDC, designed to help members and associates get events publicised via HacDC's public e-mail lists, blog, twitter, etc. | [email protected] | Mailman |
Project Contact E-Mail Addresses
Each ongoing project must have an e-mail address associated with it. The e-mail address may be an alias for the project coordinator, a discussion list for the project as a whole or an alias to info@ so The Ministers may be able to send project inquiries to the correct relevant parties. In any case, the status of each project contact e-mail must be documented here:
| E-mail address | Aliases | General Purpose | Delivery Mechanism | Archived? |
|---|---|---|---|---|
| multi-touch-int-display@ | (None) | Discussion list for the HacDC Multi-touch device Project. | Mailman via hacdc.org | Yes |
| museum@ | (None) | Discussion list for the HacDC Museum Project. | Mailman via hacdc.org | Yes |
| neighborhoodwireless@ | (None) | Discussion list for the Columbia Heights Wireless Project. | Mailman via hacdc.org | Yes |
| smartclothing@ | (None) | Discussion list for the Smart Clothing Project. | Mailman via hacdc.org | Yes |
| micromondays@ | (None) | Discussion list for the Microcontroller Course | Mailman via hacdc.org | Yes |
| reddoor@ | (None) | Discussion list for the Door Entry Project | Mailman via hacdc.org | Yes |
Web Presence
Homepage/Blog: hacdc.org
Our main website is run on WordPress and functions primarily as a blog. Static content on the webpage is managed through various WordPress document templates.
Wiki
Our wiki is run on MediaWiki. You're most likely reading it now.
Our twitter is hacdc.
Livejournal
Our Livejournal is hacdc.
Phone
Our Phone number is (202) 595-2274, but it's not hooked up yet. Project Red Phone is working on it.
Jabber
We use the 'blabber' conference room on the jabber server conference.hacdc.org. Jabber services are also provided by hackerspaces.org.
IRC
IRC is another method of communication for HacDC. It is a great way to keep in touch or have meetings with groups of people separated by distances.
Members of HacDC (and a few Friends of HacDC) maintain the IRC channel #hacdc at freenode.org. This is the officially recognized channel where The Ministers and/or designates are expected to provide information on HacDC and discuss HacDC projects and activities.
Projects whose communities rely on IRC are encouraged to start their own IRC channels or actively participate in existing channels.
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