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Communications Policy: Difference between revisions

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This policy is meant to clarify how communications are handled at HacDC.  We have an obligation to:
#REDIRECT[[Communications Methods]]
 
* Collaborate clearly and effectively within HacDC.
* Communicate effectively with the general public.
 
This policy outlines the various methods of communication necessary to facilitate the mission of HacDC.
 
== E-Mail ==
 
E-mail is the front line of contact between HacDC and the outside world.  It is also how most contact happens within the organization.  The communications policy spells out how e-mail is to be used by HacDC for maximum effectiveness and mibs.
 
=== Member E-mail Addresses/Aliases ===
 
Each member is entitled to an @hacdc.org e-mail account.  HacDC shall offer hosting for @hacdc.org e-mail accounts or offer the option of forwarding to the member's chosen e-mail address.  Member e-mail shall not be archived, except as chosen by the member in a hosted e-mail account.
 
=== Organizational Contact E-mail Addresses ===
 
Generic e-mail addresses should be lists comprised of members serving that particular function.  Each generic list should also have an archival function associated with it, either an archive e-mail address or a web archive available only to members of the list.
 
The following are the current OC e-mail addresses
 
{| cellpadding="2" style="text-align:left" border="1"
|-
! E-mail address !! Aliases !! General Purpose !! Primary Contact !! List Members !! Archived by
|-
| press, help, abuse, *
| General inquiries and contact, catch-all
| [[Coordinator in Chief]]
| [[The Ministers]]
| Archival e-mail account
|-
| www, blog, wordpress
| Web page design, inquiries, WordPress administrative requests
| [[Minister of Information]]
| [[Web Team]]
| Archival e-mail account
|-
| mediawiki
| Wiki inquiries, help, administrative requests
| [[Minister of Information]]
| [[Wiki Team]]
| Archival e-mail account
|-
| irs, dcra, dmca, theman
| Corporate paperwork, things we really cannot let slip by the wayside
| [[Keeper of the Mibs]]
| [[The Ministers]]
| Archival e-mail account
|}
 
Replies shall be handled by members from whatever e-mail address they choose to reply from.  However, '''all replies must cc: the original contact list.'''
 
=== Project Contact E-Mail Addresses ===
 
Each ongoing project must have an e-mail address associated with it.  The e-mail address may be an alias for the project coordinator, a discussion list for the project as a whole or an alias to info@ so [[The Ministers]] may be able to send project inquiries to the correct relevant parties.  In any case, the status of each project contact e-mail must be documented here:
 
{| cellpadding="2" style="text-align:left" border="1"
|-
! E-mail address !! Aliases !! General Purpose !! Alias/List/Other !! Primary Contact !! List Members !! Archived?
|-
| (None)
| Discussion list for the [[Columbia Heights Wireless]] Project.
| List
| Yes, Archival e-mail account
|-
|}
 
== Web (Static Content) ==
 
== Web (Dynamic Content) ==
 
=== Blog ===
 
=== Twitter ===
 
=== Livejournal ===
 
== Phone ==
 
== Jabber ==
 
== IRC ==
 
[[wikipedia:IRC | IRC]] is another method of communication for HacDC. It is a great way to keep in touch or have meetings with groups of people separated by distances.
 
Members of HacDC (and a few [[Friends of HacDC]]) maintain the IRC channel #hacdc at [irc://irc.freenode.org/hackdc  freenode.org].  This is the officially recognized channel where [[The Ministers]] and/or designates are expected to provide information on HacDC and discuss HacDC projects and activities.
 
Projects whose communities rely on IRC are encouraged to start their own IRC channels or actively participate in existing channels.

Latest revision as of 16:07, 5 April 2012

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